Yes. Makeup classes are contingent upon availability and require 24 hours notice. Refunds cannot be given if your schedule conflicts with our make-up class opportunities. ​ Please fill out this form to submit your request Eligibility: 24 hours advance notice is required Illness and injury make-up classes are on a case-by-case basis. All make-up classes are subject to availability.

To ensure your child receives the most comprehensive education, we ask that all families enrolling in a Level 1, 2, or 3 class commit to a minimum of 6 months. This commitment ensures a progressive and comprehensive education. We do understand the schedules change and your child may not be able to fulfill the 6 month requirement. You may cancel at any time but we do not issue refunds. Cancellations need to be done prior to your renewal date for the following month. Youth membership cancellations may incur additional fees. ​ For a commitment-free option, please check out our FUN-damentals classes.

While it's understandable that parents may have separation anxiety, staying and watching the entire class can compromise safety and hinder learning for several reasons: Distraction: Parental presence can distract children and instructors, leading to lapses in concentration and an increased risk of accidents. Dependency: Constant parental presence may foster dependency, hindering children's ability to assess risks and make safe decisions independently. Confidence Building: Children need to push themselves out of their comfort zones to build confidence, but parental presence can discourage calculated risk-taking and limit progress. Peer Interaction: Our programs often involve collaborative learning experiences where students support and learn from each other. The presence of parents can disrupt these interactions by shifting the focus away from peer engagement. Respect for Authority: Your Child’s safety relies on the ability to follow instructions and acknowledge the authority of their instructor. When parents are present, children can turn to them for guidance or validation instead of the instructor. This leads to confusion, undermines the instructor's authority, and compromises the overall safety of the class. Parents are encouraged to occasionally drop in and observe the last 10 minutes of class to see the skills learned and monitor their child’s progress. For your safety, please wait by the aerial room doors in the lobby until a coach permits you to enter.